Payment

You can pay for your order with most credit cards through our secure PayPal checkout. If you have a PayPal account, you can use this to pay, however it is not necessary to have an account to purchase. Custom and international orders can be paid by bank transfer or EFT.

Out of stock

If any goods are out of stock, which happens from time to time, we will notify you via email as soon as possible to arrange a back order, replacement or refund for your order.

Packaging

All Supply Paper Co. orders are packaged carefully by hand in brown shipping boxes (recycled where possible) with recycled paper shred or kraft paper wrap. We do try to keep packaging to a minimum where possible, but your package will still arrive beautiful, safe and sound.

Shipping

Australian orders –

All Australian orders are shipped via Australia Post parcel service. Cost is based on weight and is calculated at the checkout.

International orders –

We will ship most items anywhere in the world via Australia Post International parcel service. Cost is based on weight and destination country and is calculated at the checkout.

Shipping Times

Most orders will ship within 3-5 working days from your order being placed. Please let us if you are in a rush and we will do our best to accommodate.

Duties and Customs

Risk in the goods passes to the purchaser on dispatch. Any duty or customs imposed are the sole responsibility of the recipient.

Terms

While we make every effort to describe our goods in detail, please remember that imperfections do occur.

Colours may vary slightly between products and from what you see on your screen.

Returns

Please choose carefully, orders cannot be cancelled once placed. Since we are a small atelier, unfortunately we cannot accept returns unless you receive damaged goods. If your goods arrive damaged, please let us know right away.